Video course for care workers


This course is useful for anyone who wants to develop their empathy skills and is designed for people who need to communicate empathy as part of their role. You will learn the value of empathy when working with people whose lived experience is different to yours and the importance of looking after yourself in order to better support other people.

As part of your role in health and social care, empathy will become an integral skill when communicating with customers. 


About this course

By the end of this course you will be able to:

  • Identify what is meant by empathy
  • Recognise the key opportunities for displaying empathy
  • Understand the difference between empathy and sympathy
  • Identify why empathy is so important in health and social care
  • Understand the importance of self compassion in your role

Make a difference.

Online training and 1-to-1 mentorship for health & social care workers in the UK.


Support people to actively shape their own lives by working alongside them regularly and helping with day-to-day tasks.

Support the lifestyle of your customer

See your customers as people with choice and control over the solutions they need and the lifestyle they want.

Intentional planning

Use our support planning process to help your customer plan their life.


MySupport College

Albany House

14 Shute End



RG40 1BJ

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